Splendid Studio | Communication, Strategic Marketing and Product Development.
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We love your story – let us help you tell it. We deliver clear and cost-effective communication across every touchpoint. From a brand new website through to social media and press – we’ve got you covered.

Strategic marketing

We grow brand loyalty and retention through dynamic conversation with your customers. We blend customer experience design with kickass branding to flip your customers into brand ambassadors.

Product development

Expanding into new markets? Adding a new product line? Craving innovation? We’ll support you step-by-step from qualitative research and opportunity sizing through to product definition and development.

Our story

We hail from three continents and have a combined industry experience of nearly 100 years between our team of four. We’ve put in the hard yards so you don’t have to.
A combination of mutual friends and chance conversations have brought us together as a collective. We work in various combinations on our own projects and come together to work with people and brands we admire.

The Splendid team

Our skill sets span customer experience, branding, strategy, copywriting, web development and old school getting things done. You get a crack team underpinned by great project management, without the huge agency overhead. Or the attitude.

Paul Blake


Paul trained as a journalist in southern England in the late Eighties. He put away his typewriter and designed his first website in 1995.

This kick-started a 22-year digital career where he has been web developer, interaction designer, information architect, web editor and experience designer.

He is a passionate advocate of human-centred design and a relaxed design leader and manager.  He works across  strategic designinnovation, and customer experience and retains his passion for storytelling.

Paul is Director of Customer Experience at Conduct, blogs about craft beer at hopfo.com and is working on a boutique beer distribution start-up.

Lisa Marie Dema


Lisa Marie is a Canadian living in Melbourne. She has two decades of experience across operations, delivery and marketing for award-winning organisations on two continents.

Building brand ambassadors, storytelling and strategic and transformative business goals are at the heart of her approach.

Her experience, coupled with the insight gained from extensive travels of ancient world sites, give her a unique insight on what truly drives customer experiences.

Lisa Marie values collaboration, teamwork and fostering community through inclusion and accessibility.

She has recently launched A Kind Style, a community and curation of planet and human friendly innovation, fashion, beauty, and travel.

Jason Ferris

Project manager

Jason is a seasoned project manager with 19 years experience in digital development, design and online marketing. A veteran of multi-million dollar web projects, both agency and client-side, he specialises in CMS and ecommerce projects.   

He has travelled extensively and has hands-on experience with online b2b and b2c operations in Australia, New Zealand, USA and Canada.

Coffee has been at the core of some of his work over the years and has become a passion. In 2016 Jason launched Aviary Coffee a roastery operating from the 3 Ravens brewery in Thornbury.

Simon Telfer


Simon, the principal at South, has over 20 years experience as a graphic designer specialising in strategy, branding and print, with extensive experience in packaging and website design.

He’s held senior creative positions at some of the most reputable branding organisations in Australia, delivering for clients such as Melbourne Museum, McCains, Rio Tinto, Victorian Opera, MCG, Mattel, Ducale Coffee and Community Broadcasting Foundation.

Simon has a passion for coffee, heavy metal and cycling. His love for cycling lead him to start Veloposters, a niche cycling-inspired poster business featuring his limited-edition designs and illustrations.

Contact Us

Splendid Studio
PO Box 1416
Collingwood VIC 3066

03  9005 6456